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PRIVACY STATEMENT

PRIVACY STATEMENT

Emma Lomax Limited takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collects personal information about you and how we will use your personal data.

Emma Lomax Limited registered office is 11c Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH.

Aspects Beauty Company Limited has been contracted by Emma Lomax Limited to fulfil orders for products submitted through the website.

This policy applies to information we and Aspects Beauty Company Limited collect about:

  • visitors to the website;
  • people who register on the website; and
  • purchase products from the website.

 

  1. The information we collect about you

When you register on or purchase products from the website we collect the following personal information from you:

  • name ; and
  • postal address, email address, telephone number and credit card number and expiry date;

 

  1. How we will use the information about you

We gather this information to allow us to process your registration, process any orders you may make, and provide the goods and services requested. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the goods and services in general.

If you agree, we and Aspects Beauty Company Limited may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services.

We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the good and services that we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our goods and services.

 

 

  1. Marketing

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you.

If you would rather not receive this information, please send a blank email message to info@emmalomax.com

If you agree to receive the marketing information, you can always opt out at a later date.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to info@emmalomax.com

If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to info@emmalomax.com

 

  1. Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.

The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  • session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
  • shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
  • shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
  • secure_session_id, unique token, sessional
  • storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
  • PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

 

  1. How we protect your information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

 

  1. Overseas Transfers

The information you provide may be transferred to countries outside the European Economic Area ('EEA') that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

 

  1. Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to Andrea Katsari at info@emmalomax.com or send a letter to Emma Lomax, Aspects Beauty Company Ltd, Balneath Manor, South Chailey, Lewes, BN8 4AP. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Emma Lomax Limited changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email Andrea Katsari at info@emmalomax.com or send a letter to Emma Lomax, Aspects Beauty Company Ltd, Balneath Manor, South Chailey, Lewes, BN8 4AP

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

 

  1. Sale of business

If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

 

  1. Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

 

  1. Changes to Privacy Statement

We keep our Privacy Statement under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

This Privacy Policy was last updated on November 2015.

 

  1. How to contact us

We welcome your views about our website and our Privacy Policy.

If you would like to contact us with any queries or comments please send an email to Andrea Katsari at info@emmalomax.com or send a letter to Emma Lomax, Aspects Beauty Company Ltd, Balneath Manor, South Chailey, Lewes, BN8 4AP

 

  1. Links to other websites

Our website contains links to other websites.

This Privacy Policy only applies to this website so when you access links to other websites you should read their own privacy policies.

 

 

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