The Emma Lomax website will stop processing orders from 17th December. Orders placed after this date will be processed from 11th January 2017.
Delivery:Standard UK Delivery (3-5 working days) FREE on orders of £25 and over.
Orders made after 4pm Friday may not be dispatched until Monday.
Please find below general guidelines for sending overseas. If you are at all in doubt about how much a delivery charge will cost send us an email at out email@example.com detailing what you wish to order and where you would like it sent to and we can inform you of the delivery price before you order with us.
Guidelines on overseas deliveries
If your order weighs 2kg or less we will use Royal Mail International Signed for Post or by Royal Mail Airsure to post you your package. If it is sent by international signed for post, it will mean you will have to sign for the parcel when it arrives with you to ensure that is received by the correct recipient.
If you parcel weighs more than 2kg we will send it by courier who is usually DHL or Fedex but it will vary depending on the country we are sending to. Please contact us if you require a tracking number for your parcel and we will happily provide you with this.
Delivery Period for the UK
We will contact you after we have received your order to inform you when you delivery will be arriving. We dispatch many of our items within 2/3 days of the order being placed; please allow 5-7 working days for your order to be sent out to you. If we are unable to deliver your item within 5-7 working days, we will be in contact.
PLEASE NOTE: If you have placed an order which is ‘made to order’ this will take at least six weeks.
Delivery Period for overseas
We dispatch many of our items within 2/3 days of the order being placed; please allow 5-7 working days for your order to be sent out to you. Once dispatched, orders to Europe usually take 3-5 working days to arrive (although we have found parcels to France can take up to 10 working days) Orders to the USA usually take 5-10 working days to arrive once dispatched. Orders to the rest of the world usually take 10-14 working days.